Last updated: 5 July 2026
These Terms of Service (the “Terms”) govern your access to and use of the Marketing Command Centre platform, websites and related services (the “Service”), operated by us (the “Provider”, “we”, “us”). By creating a workspace, subscribing to a plan, or using the Service, you agree to these Terms on behalf of yourself and any organisation you represent (“you”).
The Service helps agencies and businesses draft, review, approve, schedule and publish marketing content under a governed workflow. AI is used to draft and assist; people review and approve, and nothing is published without human approval.
You are responsible for your account credentials, for the users you invite to your workspace, and for all activity that occurs under your workspace. Keep your access secure and notify us promptly of any unauthorised use.
You retain ownership of the content, brand materials and data you provide. You are responsible for reviewing and approving any AI-assisted drafts before they are published or sent, and for ensuring the final content is accurate, lawful, and appropriately consented (including any personal likeness, claims or offers). The Service’s governance, compliance and approval tools are aids, not a substitute for your own review and legal obligations.
You agree not to use the Service to publish unlawful, infringing, misleading or harmful content, to breach any platform’s rules, to bypass approval or compliance controls, or to attempt to access another customer’s workspace or data.
6.1 Payment processor. Paid subscriptions are billed through Stripe, a third-party payment processor. We do not own, build or operate any credit-card or payment-processing infrastructure ourselves. When you enter your payment details, they are transmitted directly to and held by the payment processor under its own security and PCI-DSS controls. We do not receive, collect, store or process your full card number or other sensitive payment credentials. We retain only a payment token and limited, non-sensitive information (such as the card brand, last four digits and expiry) for display and account management.
6.2 The processor’s terms.Your use of the payment features is also subject to the payment processor’s own terms of service and privacy policy. By providing payment details and subscribing, you authorise us and the processor to charge your chosen payment method, on a recurring basis, for the applicable plan fees until you cancel.
6.3 Recurring billing and renewal. Subscriptions renew automatically at the end of each billing period (monthly, or as selected) at the then-current price, unless cancelled before the renewal date.
6.4 Failed payments. If a charge is declined, the payment processor may retry it. We may suspend, downgrade or restrict your workspace if fees remain unpaid after a reasonable period.
6.5 Cancellation and refunds. You may cancel at any time via the billing portal or your workspace settings; cancellation takes effect at the end of the current billing period. Except where required by law, fees already paid are non-refundable. [Owner: confirm your refund policy here.]
6.6 Taxes. Prices are exclusive of taxes unless stated otherwise. You are responsible for any taxes, duties or levies applicable to your purchase, other than taxes on our income.
6.7 Price changes. We may change plan prices on reasonable prior notice; changes take effect from your next renewal.
6.8 No liability for the processor. We are not responsible for the acts or omissions of the payment processor. We will use a reputable, PCI-DSS-compliant provider, but the processing of payments is performed by that provider and not by us.
We handle your data in accordance with our Privacy Policy. Because payments are processed by a third party (see §6), your payment-card data is collected and stored by that processor under its own privacy terms, not by us. You may request an export or deletion of your workspace data from your account settings.
The Service is provided on an “as is” and “as available” basis. To the maximum extent permitted by law, and without limiting any rights you have under applicable consumer law, we exclude implied warranties and limit our liability for the Service. [Owner: your counsel should tailor the warranty/liability wording to your jurisdiction, e.g. Australian Consumer Law.]
You may stop using the Service and delete your workspace at any time. We may suspend or terminate access for breach of these Terms or non-payment. On termination, your right to use the Service ends; sections intended to survive (including payment obligations already incurred) will survive.
We may update these Terms from time to time. Material changes will be notified through the Service or by email, and take effect on the date stated in the notice.
Questions about these Terms? Contact us at [Owner: add your support/legal email].